FREQUENTLY ASKED QUESTIONS
You Asked, We Answered
Q: Does 18k gold tarnish?
A: Pure gold does not tarnish, and since 18k gold contains a significant amount of pure gold, it is resistant to tarnishing. However, other metals in the alloy may oxidize over time, causing a subtle change in aappearance.
DO YOU HAVE A CUSTOMER REFERRAL PROGRAM?
Existing customers are encouraged to refer friends, family, or acquaintances to the business. Each customer participating in the referral program is provided with a unique referral link or code. This allows us track and attribute referrals to specific individuals.
ARE THERE ANY BENEFITS FOR FIRST-TIME CUSTOMERS?
We have welcome bonus of points for customers who sign up for an account or make their first purchase. Bonus points is based on the value of their initial purchase. The higher the purchase amount, the more points they earn.
WHAT IF I AM NOT SATISFIED WITH D' FABMONDAYS JEWELRY AND GOLD SHOP?
We are open for all your constructive feedback on how we can improve our business.
We will address your issues promptly.